Shipping policy
At Hope & Joy, each order is carefully prepared with intention and love. Below is what you can expect once your order is placed.
Processing & Production Time
All orders include a production timeframe specific to each product, which is calculated in business days (excluding weekends and holidays), unless otherwise noted on the product page.
We proudly stand behind our stated production timelines.
Shipping Methods
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Orders are shipped via USPS for domestic deliveries unless a Priority upgrade is selected at checkout.
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Shipping time is in addition to production time.
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Once your package is in the hands of USPS, delivery delays are outside of our control, and we cannot guarantee transit times.
Need Your Order by a Specific Date?
If you’re ordering for a special occasion or need your item by a certain day, please reach out before placing your order.
We’re happy to help explore expedited shipping options via UPS or FedEx whenever available.
Tracking
Once your order ships, you’ll receive a confirmation email with tracking details so you can follow its journey to you ✨
Shipping Delays
While we do everything we can to ensure smooth delivery, Hope & Joy is not responsible for delays caused by carriers, weather, or other unforeseen circumstances once an order has shipped.
If you have questions about shipping, timing, or delivery options, we’re always happy to help!
📧 hello@findinghopeandjoy.com
📞 (203) 208-8317
Thank you for your patience and for supporting Hope & Joy — we’re so grateful you’re here 💛